Customer Service, Sales Assistant (Manhattan, New York)

Customer Service, Sales Assistant (Manhattan, New York)

PLEASE APPLY ONLINE AT: http://www.smartrecruiters.com/AxiloneUSA/835275-customer-service-sales-assistant

Company Description

Axilone specializes in designing and producing innovative packaging solutions in plastic, metal and multimaterial combinations at its manufacturing sites located in USA, Europe and China.
Its expertise in Lipsticks, Caps and Compacts is the result of more than 50 years of cooperation with the most demanding and innovative customers in the Cosmetic and Fragrance Industry.
Each technically advanced factory within Axilone offers: in-house tooling, plastic mono bi- injection, metal stamping and all secondary decoration processes.
Axilone has built its organization to optimize cost efficiencies and "time to market" turnaround for high quality components.
Axilone USA is an affiliate of the Ileos Group, specialized in luxury packaging.
More information on www.ileos.com

Job Description

Assist the Sales function by processing sales orders, expediting material and final product receipt and shipment, handle customer service, prepare reports, compile data pertinent to manufacture of products for customers. Additionally, manages a variety of general office activities.
Communicates with customers on orders, production progress, and cost.
Establishes priorities for specific customer orders.
Track sales orders from inception to release and activities of sales representatives; prepare invoices and reports accordingly.
Responsible for arranging and tracking domestic and international freight shipments.
Liaise between US location and factories in Europe and China.
Support sales team in customer service and provide feed back.
Manages general office activities to include, but not limited to, answering incoming calls, prepare packages for shipment, ordering supplies...

Qualifications

Responds promptly to customer needs; Solicits customer feedback to improve service; Responds timely to requests for service and assistance.
Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
Prioritizes and plans work activities; Uses time efficiently.
Reacts well under pressure.
Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. Self-motivated; ability to work independently.

Ability to read and comprehend instructions, short correspondence and memos.
Ability to write correspondence, to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Must be able to speak, read and write English. Knowledge of French is a plus.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Must be detailed oriented. Must be computer literate and able to use both word-processing and spreadsheet software. Excel software

EDUCATION and/or EXPERIENCE

Associates Degree from a two-year college or university; or 3-5 years related experience and or training; or equivalent combination of education and experience.

PLEASE APPLY ONLINE AT: http://www.smartrecruiters.com/AxiloneUSA/835275-customer-service-sales-assistant

• Location: Manhattan, New York
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.