Front Desk Supervisor (Stamford Plaza Hotel, CT)

Front Desk Supervisor (Stamford Plaza Hotel, CT)

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk.

Provide ongoing training and support to front desk agents.

Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

Maintain all front desk related equipment and a par stock of supplies.

Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Must be able to read and write to facilitate the communication process.

Requires good communication skills, both verbal and written.

Must possess basic computational ability.

Must possess basic computer skills.

Prior Front Desk Experience.

Prior Front Desk Experience working with Opera a plus.

• Location: Stamford Plaza Hotel, CT
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.