Customer Service Representative
We are a reputable and leading NYC respiratory services provider that offers an expanding line of products and services related to respiratory therapy, sleep disorders and related homecare equipment. We provide our services to a special clientele that in many cases include the very sick and the very elderly. We have an outstanding reputation for being attentive and responsive to our referral sources and our client base.
We currently have an opening for a reliable, caring individual in our customer service department.
The primary functions of this role include:
Coordinating the filling of orders with physicians and hospital case managers
Compiling necessary completed order paperwork
Scheduling patient visits and supply refills
Answering level 1 equipment related inquiries
Communicating with outside reps to ensure timely and accurate order fulfillment
Ideal candidates will possess the following qualities:
Excellent communication skills
Natural people and phone skills
A very patient nature
Acute attention to detail
Experience in customer service and problem resolution
One who is polite and would enjoy working with the elderly
We offer an excellent salary, and a benefits package including major medical. Drug free workplace / EOE
- Compensation: Entry level salary $30,000.00 / benefits package including major medical.
- OK to highlight this job opening for persons with disabilities
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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