Global Publishing Company located in midtown seeks a Sales Support Coordinator for an immediate temp to perm position.
The E-Sales Support Coordinator works closely with the Latin America sales team and customers to prepare subscription agreements for new and renewal business for our electronic products accurately and in line with established targets. In doing so, the goal is to achieve a high level of customer satisfaction in managing internal and external relationships.
Assist with processing sales in CRM.
Assist with preparation of subscription agreements and manage customer signature process.
Assist sales people with materials and collateral for their sales calls.
Contracts Renewals
Assist with contract execution and correspondence and agreements from the customer.
Customer Interaction
Communicate with customers regarding details of their license agreements
Liaise with electronic helpdesk on any access and entitlements issues.
Liaise with Contract Management, Invoicing Group, and E-Delivery on a regular basis to ensure smooth transition of all business
Qualifications
1 year solid experience in customer service/account management role in a B2B environment.
Experience in working with service agreements and/or sales contracts.
Direct contact experience including client meetings, e-mail and telephone communications.
This position is "temp-to-permanent" supporting the Academic Government Latin America sales team. Please submit your resume as a Word document for immediate consideration.
- Compensation: 38K-42K per year
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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