Jumat, 06 Juli 2012

Customer Coordinator (Queens)

Customer Coordinator (Queens)

Growing gourmet Food Company seeks a Customer Coordinator to take and process orders, answer questions about our products, and handle problems as they arise. There is definitely growth potential as our company expands. Depending on your interests and experience, job responsibilities may eventually include performing executive assistant responsibilities for the owner of the company, assisting with promotional events, etc.

Logistic responsibilities include:

Coordinate product delivery schedules with customers.
Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route.
Works with supervisor to effectively resolve order or delivery discrepancies that are outside of his or her control.

The ideal candidate for the position will possess the following:

A professional and friendly phone voice and positive attitude.
Excellent written and verbal communication skills.
The ability to handle difficult personalities and upset clients in a calm and courteous manner.
Organization and time management skills.
Analytical and problem solving skills
Flexible schedule and willingness to work extra when needed including weekends and some holidays.
Ability to keep client and company information confidential.
Ability to adapt to our casual work environment and think of your position as more than "just a job."
A minimum of two years customer service experience

Education Requirements:

Basic knowledge of Microsoft Word, Excel, and Internet applications.
Bachelor's degree required.


  • Location: Queens
  • Compensation: salary
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.

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